Setter Summary — Auto Scorecard

SetterDays LoggedTotal DialsAvg Dials/Day Total ConnectsConnect RateTalk Time (hr)Avg AHT (min) Total HeadsetsAvg UtilizationAvg QA
Allen Smith 2 379 189.5 206 54.4% 4.2 1.2 3 30.1% N/A
Edward Collins 2 515 257.5 173 33.6% 2.8 1.0 2 20.0% N/A
Jack Carter 2 660 330.0 182 27.6% 2.8 0.9 2 19.9% N/A
Alex Smith 2 720 360.0 176 24.4% 2.2 0.8 1 15.9% N/A
Melvin Johnson 2 624 312.0 270 43.3% 2.4 0.5 1 17.3% N/A
Peter Morris 2 693 346.5 279 40.3% 2.9 0.6 1 21.0% N/A
Travis Green 2 644 322.0 170 26.4% 1.8 0.6 1 13.1% N/A
Aaron Wood 2 513 256.5 163 31.8% 1.7 0.6 0 11.9% N/A
Aiden Kilm 2 0 0.0 N/A N/A 0.0 N/A 0 0.0% N/A
Ava Moriss 2 0 0.0 N/A N/A 0.0 N/A 0 0.0% N/A
Ben Jackson 2 0 0.0 N/A N/A 0.0 N/A 0 0.0% N/A
David Coleman 2 615 307.5 179 29.1% 1.5 0.5 0 11.0% N/A
James Anderson 2 477 238.5 146 30.6% 2.3 0.9 0 16.5% N/A
Justin Cooper 2 581 290.5 181 31.2% 2.6 0.9 0 18.5% N/A
Kevin Coleman 2 731 365.5 153 20.9% 1.8 0.7 0 13.0% N/A
Mark Davis 2 627 313.5 297 47.4% 3.2 0.7 0 23.2% N/A
Rossie Smith 2 800 400.0 185 23.1% 1.7 0.6 0 12.2% N/A
Scott Morgan 2 548 274.0 238 43.4% 3.4 0.9 0 24.2% N/A
Steve Smith 2 0 0.0 N/A N/A 0.0 N/A 0 0.0% N/A