No call-timestamp data yet — this fills in automatically once you import a Vonage CSV. It's derived straight from each call's own time, so no separate upload is needed.
No regional data yet — this fills in automatically once you import a Vonage PDF "Users Report" export (the .csv "All Calls" format doesn't include phone numbers). See Import Vonage Call Export.
No regional data yet — this fills in automatically once you import a Vonage PDF "Users Report" export.
Not enough history yet to spot a trend — check back once you've logged at least two full calendar weeks of data.
Need at least two logged weeks to show a week-over-week trend.
Need at least two logged months to show a month-over-month trend.
| # | Team | Members | Dials | Headsets | Connect Rate | Avg Utilization |
|---|---|---|---|---|---|---|
| No teams yet — add teams and assign setters on the admin. | ||||||
| # | Setter | Headsets | Dials |
|---|---|---|---|
| No data yet. | |||
| # | Closer | Sales | Conv. % |
|---|---|---|---|
| No closer data yet — add closers on the admin. | |||